Wednesday, March 02, 2011

The highs and lows of Centrelink

A totally necessary evil. Very happy to have them on board for my Paid Parental Leave.

As some may know, I filled in the online form for PPL, at the end it said that I had to take my Proof of Citizenship to the Wallsend office of Centrelink.

Let me get this straight (whilst I hang my head in shame for some of it), I have been on the dole, single parent pension, baby bonus, child care allowance and probably some family tax benefit somewhere along the line since about 1997 (the earliest I can remember). I had to show complete proof of identity when I first applied.

I have had the same Customer Reference Number, I have updated my details whenever necessary.

So why, when applying for PPL do I need to bundle up my toddler, get in the car and drive to Centrelink to show a form that most likely they have seen before. Even the dude behind the desk, said "well this doesn't make much sense, but I'll photocopy it anyway" He was almost going to ask for the original when I had a fully certified copy. I have been an Australian Citizen since 1984. Never changed, probably never will. Just a strange over the top system.

Oh and hooray, I have to go back with proof of birth to actually start getting my money. Gee I hope I can send someone for that!

1 comment:

Alicia (The Red Deer) said...

Got to love Centrelink hey :P

I was asked to get proof of citizenship when I was trying to get a passport - even though I have an Australian birth certificate - so there are idiots everywhere!